AnswerTrove features

Everything you need to turn business knowledge into customer-facing AI.

AnswerTrove combines a managed knowledge base, grounded AI answers, deep branding, flexible deployment and conversation insight in one straightforward workspace.

Start free for 14 days View pricing
Knowledge firstFiles, webpages, FAQs and business text.
Your brandLogo, icon, avatar, colour and typography controls.
Deploy your wayHosted page, website widget or custom domain.
Learn from useConversations, feedback and knowledge gaps.

Knowledge & answers

An AI assistant that starts with what your business actually knows.

Give AnswerTrove the material customers should be able to ask about, then keep that knowledge under your control.

Documents and file knowledge

Upload common business content including text-based files, HTML and Word documents. PDF text can also be extracted when the server supports it.

  • Managed knowledge sources per business
  • Generated filenames for safer uploads
  • Tenant-scoped retrieval

Import website pages

Bring public website content into the knowledge base without copying every paragraph manually.

  • Import readable public page content
  • Keep source URLs alongside knowledge
  • Private and reserved network ranges are rejected

FAQs and direct business knowledge

Add the recurring answers, policies, product details and useful facts your team already knows customers need.

  • Quick to add and edit
  • Useful for high-value recurring questions
  • Clear titles improve source context

Grounded answer flow

AnswerTrove first selects relevant knowledge for the customer question. The AI is instructed to answer from that supplied material instead of inventing unsupported business facts.

  • Relevant sources are selected before AI generation
  • Customer-facing source references
  • Configurable fallback when knowledge is missing

Branding

Make the chatbot look like part of your business, not a bolt-on.

AnswerTrove separates brand identity, chat icon, messages, visual style and hosted-page presentation so each surface can be tuned properly.

Separate company logo and icon

Use a horizontal/full logo where it belongs and a compact icon where a square brand mark works better.

  • Full logo for hosted-page branding
  • Compact icon for chat identity
  • Safe fallback if one asset is missing

Chat avatar crop editor

Create a polished square avatar from your uploaded icon without overwriting the original image.

  • Drag and reposition
  • Zoom, rotate and reset
  • Dedicated square avatar output

Colours and typography

Control primary, accent, page background, chat background, chat border and text colours, then select from a curated set of typefaces.

  • Live visual preview
  • Independent chat and page surfaces
  • Brand-consistent type choices

Assistant voice and messages

Set the assistant name, welcome copy and fallback message so the customer experience matches your support style.

  • Custom assistant name
  • Custom welcome message
  • Custom fallback message

Hosted assistant

Launch a polished customer assistant even before you touch your website.

The hosted assistant page is a complete customer-facing surface with its own brand controls.

Turn the header and footer on or off.
Choose header and footer colours independently.
Choose whether the header uses your full logo or compact icon.
Set heading, subheading and footer copy.
Hosted assistant
Your company logoCustom header title and subtitle
AI customer assistantBranded colours, messages and chat styling
Logo or iconCustom coloursCustom footer

Deployment

Put the assistant where your customers already are.

Start with the hosted page, embed AnswerTrove into your website or connect a customer-facing domain as your setup matures.

Hosted page

Fastest route to launch. Share a branded AnswerTrove assistant page with no website development required.

Website widget

Add a floating launcher and expandable assistant with one script, then tune the expanded width and height.

Custom domain

Use a verified customer hostname for a more seamless branded destination once DNS and TLS are configured.

Explore the website chatbot

Conversations & insight

See where customers succeed and where your knowledge needs work.

The questions people ask are valuable customer research. AnswerTrove keeps those conversations useful to your team.

Conversation history

Review customer questions, assistant replies, sources and the virtual agent assigned to a conversation.

Automatic knowledge gaps

When relevant supporting content cannot be found, the unanswered question can be captured so your team knows what to add next.

Visitor feedback

Customers can end a conversation and provide feedback, giving you a direct signal on the assistant experience.

Usage and deployment visibility

Track monthly message usage and see first-seen, last-seen and load-count information for website pages where the widget is detected.

Virtual agents

Add a little personality without pretending the AI is human.

Create named virtual agents with predefined tones such as Friendly, Professional, Concise, Expert, Reassuring and Upbeat. Each conversation keeps its assigned virtual agent for a consistent experience.

FriendlyProfessionalConciseExpertReassuringUpbeat

Build it with your own business knowledge.

Create your workspace, add a few useful sources and see how AnswerTrove looks and answers with your brand.

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