AI website chatbot

Add an AI chatbot to your website that actually knows your business.

AnswerTrove turns your own documents, pages and FAQs into a branded customer assistant, then lets you place it directly on your website with a simple embed script.

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Customer support on-page

Keep visitors where the question happened.

A useful website chatbot can remove friction when a customer is comparing products, reading a policy or deciding whether to enquire. AnswerTrove gives them a conversational way to search your business knowledge without opening a generic help centre or leaving the page.

Floating website launcher with an expandable chat panel.
Answers grounded in the knowledge you provide.
Source references can show customers where information came from.
Unsupported questions become useful knowledge gaps instead of invented business answers.
Your website
CustomerDo you deliver this product to Scotland?
AI assistantYes. Standard UK mainland delivery includes Scotland. Highlands and islands have separate delivery terms.
Delivery policyGrounded answer

Made for real business websites

More control than a generic AI chat bubble.

Your website chatbot should fit your brand and your customer journey, not force every business into the same template.

Brand the whole experience

Use your logo, icon, cropped chat avatar, launcher style, colours, typeface, assistant name and messages.

Choose the widget size

Set the expanded width and height so the assistant fits your site and the amount of conversation your customers need.

Know where it is live

AnswerTrove records where the embed script has been detected, including first seen, last seen and load count.

Widget deployment
/products/widget-aDetected · last seen 3 minutes ago · 64 loads
/shippingDetected · last seen today · 18 loads
/returnsDetected · last seen yesterday · 11 loads

Deployment visibility

Stop wondering whether the widget is actually installed.

When the AnswerTrove widget loads, it sends a lightweight presence signal so the customer portal can show the pages where it has been seen. Query strings and URL fragments are deliberately left out of that record.

See the origin and page path where the widget loaded.
Review first-seen and last-seen timestamps.
Use load counts as a simple installation confidence signal.

What powers the answers

Train the website chatbot on the content your customers already rely on.

Bring together the useful material scattered across your website, documents and internal FAQs.

Business documents

Add product guides, policy text, manuals, warranty information and other useful files to your AnswerTrove knowledge base.

Website content

Import public pages so important existing website copy can support customer answers without being retyped.

FAQs

Add concise answers for the questions your team knows come up repeatedly.

Direct knowledge

Paste the information that matters even when it does not yet exist in a polished public document.

Improve with real conversations

Your chatbot becomes a window into what customers cannot find.

Website chat creates a direct stream of customer questions. AnswerTrove helps turn that stream into practical improvements for your support content and product information.

Review conversation history and supporting sources.
Identify repeated unsupported questions through knowledge gaps.
Collect visitor feedback when a chat ends.
Use the findings to add better FAQs, policies and product content.
Customer insight
128conversations
17knowledge gaps
Top gap“Can I change my delivery date after ordering?”

FAQ

AI website chatbot questions.

How do I add AnswerTrove to my website?

Copy the embed script from the Deploy area into your website. It loads a floating launcher that opens the branded AnswerTrove assistant.

Can it answer from my own website and documents?

Yes. AnswerTrove can use the business knowledge you add, including imported website pages, documents, FAQs and direct text.

Can I customise the chatbot?

Yes. You can configure branding, launcher icon, chat avatar, colours, typography, assistant name, messages and expanded widget dimensions.

What if I do not want to embed anything yet?

You can begin with the hosted assistant page and move to the website widget later.

Put your business knowledge on your website as a conversation.

Start your AnswerTrove workspace, add useful knowledge and test the branded chatbot before you deploy it.

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