Your knowledge base
Upload useful files, paste business information, add FAQs and import public web pages into one managed source of truth.
Upload documents, import website pages and add FAQs. AnswerTrove turns that information into a branded AI assistant customers can use on your website, a hosted page or your own domain.
More than a generic chatbot
Control what the assistant knows, how it looks, where it appears and what your team learns from each conversation.
Upload useful files, paste business information, add FAQs and import public web pages into one managed source of truth.
Relevant tenant-specific knowledge is selected before the AI answers, with fallback behaviour when the information is not there.
Use separate company logo and icon assets, colours, typefaces, assistant names, messages and a custom chat avatar.
Turn an uploaded company icon into a polished square chat avatar using the built-in crop editor without destroying the original asset.
Add a floating AI chatbot to your website with one script. Configure the expanded size and see which pages are loading it.
Launch without touching your website. Control the hosted page header, footer, logo, colours, copy and presentation.
Present the assistant on a customer-facing domain or subdomain for a more seamless branded experience.
Create a pool of clearly virtual agents with distinct names and tones, then keep the selected persona consistent for each conversation.
Review real questions, source-backed replies, knowledge gaps and customer feedback to see where your content needs work.
Simple by design
No AI project, developer handover or complicated decision tree builder.
Upload documents, add text and FAQs, and import useful website pages so AnswerTrove has relevant material to work from.
Upload your brand assets, crop the chat icon, choose colours and typography, then tailor the assistant name and messages.
Use the hosted page, embed the widget or connect a domain, then improve your knowledge using real conversations and feedback.
Built for your website
The AnswerTrove website widget gives visitors a branded conversational interface without sending them away from your site.
Customer insight
AnswerTrove keeps the useful context around customer questions so you can spot repeated demand, weak areas in your knowledge base and feedback on the assistant itself.
Straightforward pricing
Every new workspace gets a 14-day trial. No credit card is required for the initial trial.
For small businesses getting started with AI support.
For businesses putting the assistant directly on their website.
For higher-volume customer conversations and growing teams.
Frequently asked questions
AnswerTrove is an AI customer service assistant built around your own business information. It can use documents, imported web pages, FAQs and text you provide to answer customer questions.
Yes. The Growth and Pro plans include a website chat widget. You can also share a hosted assistant page or use a custom domain.
Yes. You can configure company logos and icons, crop a chat avatar, choose launcher icons, change colours and typography, rename the assistant, edit welcome and fallback messages, and style the hosted page.
AnswerTrove is designed to avoid inventing business-specific information. Unsupported questions can use your fallback message and are useful as knowledge gaps for your team to review.
Yes. Conversation history, sources, knowledge gaps, feedback and usage information help you understand the questions customers bring to the assistant.
Start with your own business knowledge, customise the assistant to fit your brand and test the full experience during your 14-day trial.